Frequently asked questions.
Answers on the Swiss citizenship test itself, the product, pricing, and the technical side — the things candidates ask before signing up.
The test
About the naturalisation test.
What is the Swiss citizenship test?
A written and oral examination of your knowledge of Switzerland — its federal constitution, history, geography, and the canton you apply from. It's a formal requirement for naturalisation alongside residency and integration criteria.
Is the test the same in every canton?
No. The federal civic content is the same everywhere, but each canton sets its own format, question count, language, and weighting. Some cantons also run a municipal-level interview on top of the canton test.
How many questions are asked?
Between 20 and 40 in most cantons. Some have a fixed written test (e.g. 30 multiple-choice questions); others rely more on an oral interview with a commission.
In which language is the test held?
In the official language of your canton — German, French, Italian, or Romansh. You can prepare in English, but the actual exam is always in the canton's official language.
How is the test scored?
Pass thresholds vary by canton — typically 60 to 75 percent correct. Interview panels grade on both factual accuracy and your ability to express answers in the canton's language.
Can I re-take the test if I fail?
Yes, most cantons allow at least one retake after a waiting period (usually 3 to 12 months). Some cantons require a fresh application fee for each attempt.
How up-to-date is the question bank?
Every question is reviewed quarterly against SEM guidance and each canton's latest publications. Major changes — e.g. updates to cantonal examination regulations — are published within 14 days.
The product
How the product works.
How many questions are in the bank?
Over 1,500 questions covering federal civics, Swiss history and geography, plus each canton's specific content. We add new questions every month based on user reports and official updates.
Does it cover my canton?
Yes — all 26 cantons have dedicated packs with their specific content, weighting, and sample interview questions. If your canton changes its regulations, we update the pack within 14 days.
Which languages can I study in?
German, French, Italian, and English. Each language has the same depth of content and the same questions — you can switch any time from the language menu.
Can I switch language mid-study?
Yes. Language is a global setting — switch any time and your progress, stats, and saved flashcards carry over. The questions are translated, not duplicated.
Does it work on mobile?
Yes — the whole product is responsive and works on any modern phone, tablet, or desktop. There's no separate app to install; just bookmark the site.
Does it work offline?
Yes. Once you've loaded a chapter on your phone, it works offline on the train, the plane, or anywhere without signal.
Pricing & payment
Pricing, refunds and fine print.
How much does it cost?
One-time payment of CHF 29 for lifetime access to all federal and canton content. No subscription, no recurring charges, no hidden fees.
Is it a subscription or one-time?
One-time. You pay once and everything is yours — including future updates to the question bank and new canton packs.
Do you offer refunds?
Yes — 14-day money-back guarantee, no questions asked. Email support and we refund the full amount.
Is VAT included in the price?
Yes. The price you see at checkout is the final price — Swiss VAT is already included. You'll receive a compliant invoice by email straight after payment.
Which payment methods do you accept?
Visa, Mastercard and American Express through Dodo Payments, our PCI-compliant checkout. Apple Pay and Google Pay work automatically on supported devices. TWINT support is on the near-term roadmap.
Technical & privacy
Browsers, privacy and support.
Which browsers are supported?
Any modern browser — Chrome, Safari, Firefox, Edge — released in the last two years. If you can read this page, you're good to go.
Is my data private?
Yes. We store progress and account data on servers hosted in the EU/Switzerland, we don't sell data, and we don't run third-party ad trackers. Full details in the privacy policy.
How do I contact support?
Email support@einbuergerungstests.ch and we reply within one working day. For quick questions, the contact form on our site routes to the same inbox.
Can I delete my account?
Yes. From settings you can export your data and delete your account with one click. Deletion removes your progress, email, and payment history within 30 days.
Is two-factor authentication available?
Yes — you can enable 2FA with an authenticator app from the security tab in settings. We also send email alerts on any new device sign-in.